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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Patricia Graef (Patty Graef)

Patricia Graef (Patty Graef)

October 6, 2024

5  out of  5
rating by Patricia Graef (Patty Graef)
"Really nice and talking to me about anything and explaining everything so I could understand what I needed . and getting"
We responded:
"Patty, I'm happy you found our explanations clear and helpful! Ensuring you understand everything you need is our priority. If you have any more questions or need further assistance, feel free to reach out anytime. - Rob Naugher - State Farm Insurance Agent, Columbus, MS"
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James MacLellan

October 3, 2024

5  out of  5
rating by James MacLellan
"We had a very pleasant conversation with Greg Clayton this afternoon. He was very helpful and answered all our questions. He walked us through the differences between our old AAA policies and what State Farm could offer us. We have now switched our car and home insurance to State Farm. We would highly recommend Greg Clayton if you need any help with insurance."
We responded:
"Thank you for your wonderful feedback, James! It’s great to hear that Greg provided such a helpful and informative experience during your transition to State Farm. We're happy to have you on board, and Greg truly appreciates your recommendation! - Rob Naugher - State Farm Insurance Agent, Columbus, MS"
Profile photo of Megan Gaillard

Megan Gaillard

September 26, 2024

5  out of  5
rating by Megan Gaillard
"Greg Clayton was terrific. He saved led me $80 a month on car insurance when my past car insurance was going up. He explained everything well and walked me through the whole process."
We responded:
"Megan, thank you for your wonderful review! I'm glad Greg was able to help you save $80 a month on your car insurance and guide you through the process. We appreciate your trust in our office and are always here for any future needs or questions you may have. - Rob Naugher - State Farm Insurance Agent, Columbus, MS"
Profile photo of James Wiltshire

James Wiltshire

September 20, 2024

5  out of  5
rating by James Wiltshire
"Awesome and friendly customer service!!"
We responded:
"James, thank you for your kind words! I'm glad you found our customer service awesome and friendly. We're always here to help with any of your insurance needs. - Rob Naugher - State Farm Insurance Agent, Columbus, MS"
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Bryan Pearson

September 13, 2024

5  out of  5
rating by Bryan Pearson
"Greg was very helpful in getting my insurance, through all the trials... saving me lots of money. Bundled and saved."
We responded:
"Bryan, thank you for sharing your experience! I'm glad Greg could assist you in making the switch and saving money on your auto and home insurance. It's wonderful to know that his professionalism and knowledge made the transition smooth for you. We appreciate your trust and are happy to have you as a State Farm customer. If you have any further questions or need assistance, our office is here to help. - Rob Naugher - State Farm Insurance Agent, Columbus, MS"
Profile photo of Andrew Cole

Andrew Cole

September 11, 2024

5  out of  5
rating by Andrew Cole
"Greg was very friendly and thorough in explaining everything I needed to make the best informed decision."
We responded:
"Andrew, thank you for your feedback! It’s great to hear that Greg was friendly and thorough in helping you with your decision. If you have any more questions or need further assistance, feel free to reach out! - Rob Naugher - State Farm Insurance Agent, Columbus, MS"
Profile photo of Ren Slayton

Ren Slayton

September 3, 2024

5  out of  5
rating by Ren Slayton
"Greg is excellent! If you're looking for a better car insurance provider who actually talks and listens to you with the mannerism of "not just a job", he's got you covered!"
We responded:
"Ren, thank you for your wonderful review! I'm glad to hear that Greg provided you with excellent service and attentive care. We appreciate your trust in us for your car insurance needs. If you have any further questions or need assistance, feel free to reach out anytime. - Rob Naugher - State Farm Insurance Agent, Columbus, MS"
Profile photo of Rachel-Clair “RC” Franklin

Rachel-Clair “RC” Franklin

August 29, 2024

5  out of  5
rating by Rachel-Clair “RC” Franklin
"Greg Clayton has been phenomenal to work! I was previously with an auto insurance company for over 10 years, and their continued price increases were more than my partner and I could handle. We were nervous about making such a big change but Greg was informative and answered every question. They are saving us hundreds of dollars !! He is professional and knowledgeable, and he wants to make a difference. I am happy to say that I am a State Farm Customer!"
We responded:
"Rachel-Clair, thank you for sharing your experience! I'm glad Greg could assist you and your partner in making the switch and saving money on your auto insurance. It's wonderful to know that his professionalism and knowledge made the transition smooth for you. We appreciate your trust and are happy to have you as a State Farm customer. If you have any further questions or need assistance, our office is here to help. - Rob Naugher - State Farm Insurance Agent, Columbus, MS"
Profile photo of Frank Brown

Frank Brown

August 15, 2024

5  out of  5
rating by Frank Brown
"Very ,very helpful in getting our claim started . Did a wonderful job 👍"
We responded:
"Hey Frank, Thanks for the awesome review! I'm glad we could help get your claim started smoothly. If you need anything else, feel free to reach out. - Rob Naugher - State Farm Insurance Agent, Columbus, MS"
Profile photo of Bethany Moncivais

Bethany Moncivais

August 7, 2024

5  out of  5
rating by Bethany Moncivais
"So helpful in helping me find an affordable and competitive rate. Greg is amazing at his job, and was flexible and understanding of my needs."
We responded:
"Hey Bethany, Thanks a bunch for the awesome review! I'm really happy Greg could help you find an affordable and competitive rate. He's great at understanding and meeting our customers' needs. If you need anything else, we're here for you! - Rob Naugher - State Farm Insurance Agent, Columbus, MS"
Profile photo of Kendall Jones

Kendall Jones

August 1, 2024

5  out of  5
rating by Kendall Jones
"Greg was extremely helpful with getting my car insured. Will be looking forward to working with him again!"
We responded:
"Hey Kendall, thanks a bunch for the awesome review! I'm so happy Greg could help you get your auto insured. We look forward to working with you again too! - Rob Naugher - State Farm Insurance Agent, Columbus, MS"
Profile photo of Ashley Young

Ashley Young

July 26, 2024

5  out of  5
rating by Ashley Young
"Yesterday Greg Clayton was able to save me over $120 when I switched my car and home loan !!! Every dollar saved in the economy is a blessing !!! Thanks Greg !!!!"
We responded:
"Hey Ashley, I'm so glad Greg was able to help you save money on your auto and home loan! Every dollar counts, especially in today's economy. Thanks for sharing your experience with us! If you need anything else, feel free to reach out. - Rob Naugher - State Farm Insurance Agent, Columbus, MS"
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Monica Lairy

May 3, 2024

5  out of  5
rating by Monica Lairy
"Lentils was very helpful and she made sure I understood any concerns about the car and house insurance. She was very responsive and professional."
We responded:
"Monica, Thanks for the awesome review! I’m glad our office was helpful and able to address all of your concerns. We truly appreciate you and want to thank you for trusting Rob Naugher State Farm Agency with all your insurance needs. Hope you have a great weekend. "
Profile photo of Renee Morgan

Renee Morgan

April 26, 2024

5  out of  5
rating by Renee Morgan
"Kentrilla was very nice and polite and she answered all of my questions for my car and house insurance."
We responded:
"Thanks Renee for the great review! I'm glad Kentrilla was able to help answer all of your questions and assist you with your insurance needs. Our focus is to provide exceptional customer service and treat you like family. Hope you have a great day and great weekend. "
Profile photo of The Mrs

The Mrs

April 2, 2024

5  out of  5
rating by The Mrs
"In these ever-changing times, life sometimes becomes more complicated. I recently ran into issues that needed to be addressed. With Rob and his great team, everything was taken care of with professionalism and compassion. I highly recommend Rob's State Farm office for not only insurance coverage but for knowing that the "like a good neighbor..." jingle, this office holds true to the meaning. Thank you Rob and staff for all your help. God bless. Deirdra D"
We responded:
"Thank you for the review, Deirdra! We are glad to hear that our team provided you with professionalism and compassion during your time of need. It's our pleasure to be there for you and live up to the true meaning of being a good neighbor. We appreciate your recommendation and look forward to assisting you with all your insurance needs. - Rob Naugher - State Farm Insurance Agent, Columbus, MS"
Profile photo of Charity Odom

Charity Odom

March 25, 2024

5  out of  5
rating by Charity Odom
"Moving can be such a hassle and Kentrilla made switching agents so easy! She was extremely knowledgeable and answered any and all my questions asked and was so patient in the process. I am have always had State Farm insurance and this is why! Thank you Kentrilla! Charity"
We responded:
"Charity, we are delighted to hear that Kentrilla provided you with exceptional service during your transition to our agency. We appreciate your loyalty to State Farm and are thrilled that Kentrilla's knowledge and patience made the process easy for you. Thank you for choosing us for your insurance needs! - Rob Naugher - State Farm Insurance Agent, Columbus, MS"
Profile photo of Keara Williams

Keara Williams

March 22, 2024

5  out of  5
rating by Keara Williams
"Tabitha is wonderful! She has been the biggest help with getting all my needs taken care of."
We responded:
"Thanks Keara! We appreciate the great review. Tabitha does a great job of helping our customers and always strives to provide exceptional customer service. We appreciate you and thanks for trusting us with your insurance needs. Thanks "
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Heather Pohlmann

February 22, 2024

5  out of  5
rating by Heather Pohlmann
"Kentrilla is very professional and goes above and beyond!!! When we ask for anything she is on top of it!! Thank you! ♡The Pohlmann's"
We responded:
"Thanks so much Heather! We appreciate the incredible review and love to hear how Kentrilla was able to provide exceptional customer service. Thanks for trusting our office with your insurance needs."
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Michael Reese

January 6, 2024

4  out of  5
rating by Michael Reese
"I'm treated with great respect and good customer service"
We responded:
"Thanks Michael for the great review! We appreciate all our customers!"
Profile photo of Ashley Johnson

Ashley Johnson

January 2, 2024

5  out of  5
rating by Ashley Johnson
"Tabitha handle my policy quickly and answered all of my questions promptly."
We responded:
"We are overjoyed by reviews like this, Ashley! Tabitha always puts our customers first. Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"
Profile photo of Ahmet Atasoy

Ahmet Atasoy

September 21, 2023

5  out of  5
rating by Ahmet Atasoy
"Great insurance company. Very supportive and responsive. You will feel safe with them."
We responded:
"Thanks so much for the great review! We love providing great service to our customers. "
Profile photo of Christina Sadlick

Christina Sadlick

July 21, 2023

5  out of  5
rating by Christina Sadlick
"Excellent customer service as always! Kelsey did a wonderful job at helping me decide which is the best option for my vehicles and other insurance I was in need of at the time. Thank you!!"
We responded:
"Hi, Christina! Thank you for the praise for Kelsey! She is a vital part of the team and we value how much she cares about all our customers. Thank you for giving us the chance to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
Profile photo of Jamarco Pippin

Jamarco Pippin

July 7, 2023

5  out of  5
rating by Jamarco Pippin
"My experience on today was a success thanks to Tabatha"
We responded:
"Jamarco, thank you for the shoutout for Tabitha! We greatly appreciate your business!"
Profile photo of Evelyn Montana

Evelyn Montana

July 7, 2023

5  out of  5
rating by Evelyn Montana
"Tabitha at State Farm is awsome! She patiently answered all my questions. I feel much better knowing I have her as my agent!"
We responded:
"Thanks Evelyn for the great review. Tabitha does a great job and is a huge asset to our Agency! I'm glad Tabitha was able to answer all of your questions and help you with your insurance needs. Hope you have a great weekend. "
Profile photo of Brenda Waldrop

Brenda Waldrop

June 27, 2023

5  out of  5
rating by Brenda Waldrop
"Rob NAUGHER & his staff at State Farm, are the best I have ever dealt with. I needed help with getting the battery from my car, and Mr. NAUGHER himself came out to my house and removed it. He even offered to go get it tested & get me a new battery if needed. This is exceptional service and all done within 30 minutes of my call."
We responded:
"Thanks Brenda! We appreciate the kind words and the 5 star review! We love helping all of our customers and appreciate all of them as well. Thanks so much!"