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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Monica Lairy

May 3, 2024

5  out of  5 rating by Monica Lairy
"Lentils was very helpful and she made sure I understood any concerns about the car and house insurance. She was very responsive and professional."
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Renee Morgan

April 26, 2024

5  out of  5 rating by Renee Morgan
"Kentrilla was very nice and polite and she answered all of my questions for my car and house insurance."
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The Mrs

April 2, 2024

5  out of  5 rating by The Mrs
"In these ever-changing times, life sometimes becomes more complicated. I recently ran into issues that needed to be addressed. With Rob and his great team, everything was taken care of with professionalism and compassion. I highly recommend Rob's State Farm office for not only insurance coverage but for knowing that the "like a good neighbor..." jingle, this office holds true to the meaning. Thank you Rob and staff for all your help. God bless. Deirdra D"
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Charity Odom

March 25, 2024

5  out of  5 rating by Charity Odom
"Moving can be such a hassle and Kentrilla made switching agents so easy! She was extremely knowledgeable and answered any and all my questions asked and was so patient in the process. I am have always had State Farm insurance and this is why! Thank you Kentrilla! Charity"
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Keara Williams

March 22, 2024

5  out of  5 rating by Keara Williams
"Tabitha is wonderful! She has been the biggest help with getting all my needs taken care of."
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Heather Pohlmann

February 22, 2024

5  out of  5 rating by Heather Pohlmann
"Kentrilla is very professional and goes above and beyond!!! When we ask for anything she is on top of it!! Thank you! ♡The Pohlmann's"
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Michael Reese

January 6, 2024

4  out of  5 rating by Michael Reese
"I'm treated with great respect and good customer service"
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Ashley Johnson

January 2, 2024

5  out of  5 rating by Ashley Johnson
"Tabitha handle my policy quickly and answered all of my questions promptly."
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Ahmet Atasoy

September 21, 2023

5  out of  5 rating by Ahmet Atasoy
"Great insurance company. Very supportive and responsive. You will feel safe with them."
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Christina Sadlick

July 21, 2023

5  out of  5 rating by Christina Sadlick
"Excellent customer service as always! Kelsey did a wonderful job at helping me decide which is the best option for my vehicles and other insurance I was in need of at the time. Thank you!!"
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Jamarco Pippin

July 7, 2023

5  out of  5 rating by Jamarco Pippin
"My experience on today was a success thanks to Tabatha"
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Evelyn Montana

July 7, 2023

5  out of  5 rating by Evelyn Montana
"Tabitha at State Farm is awsome! She patiently answered all my questions. I feel much better knowing I have her as my agent!"
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Brenda Waldrop

June 27, 2023

5  out of  5 rating by Brenda Waldrop
"Rob NAUGHER & his staff at State Farm, are the best I have ever dealt with. I needed help with getting the battery from my car, and Mr. NAUGHER himself came out to my house and removed it. He even offered to go get it tested & get me a new battery if needed. This is exceptional service and all done within 30 minutes of my call."
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JB Hoopes

June 27, 2023

5  out of  5 rating by JB Hoopes
"I have been a State Farm customer for over 39 years. Rob Naugher and his staff are simply the best! USAA and others were not even close to matching their rates let alone their service. His office responded to every email and call without hesitation over the past 6 years. For military and others, I highly recommend Rob as your first stop in shopping insurance."
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Joshua “STICK” Fountain

June 17, 2023

5  out of  5 rating by Joshua “STICK” Fountain
"Needed car insurance. Called State Farm @rob naugher. Spoke with 3 different personal at this location. All the conversation with each person was a difference in personality. Though the communication was definitely on point. I appreciate the professionalism from each individual Rep. I was completely guided through the process, comfortably. Never once did I get the gut feeling of being mislead and Saved Money too! One more thing that I had jus remembered. A rep. Named Charlene?? Was so professional on the phone that I thought she was an AI. So, I asked a few different questions and she answered, very well so, i knew she had a soul.... Recommend State Farm to anyone in the area. Felt at home as if I was with my on family. Thanks, Tabitha @StateFarm.."
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Sherri Thompson

June 8, 2023

5  out of  5 rating by Sherri Thompson
"Kelsie was extremely polite, thorough, and professional."
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Kaye Truitt

May 18, 2023

5  out of  5 rating by Kaye Truitt
"Susan has always been SO helpful. We’re really going to miss her but wish her well in retirement!"
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Michelle Smith

May 18, 2023

5  out of  5 rating by Michelle Smith
"I love this agency! They are always so helpful and always informative."
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Angelia Douglas

May 18, 2023

5  out of  5 rating by Angelia Douglas
"I have with state farm insurance for many years, never had any problem with them and also they friendly peoples."
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Murad Alziyadi

May 16, 2023

5  out of  5 rating by Murad Alziyadi
"Thank you Susan. Best wishes. You the best❤️"
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May 12, 2023

5  out of  5 rating by Tammy DANIELS
"Susan has been so helpful to me for years. She is the best! The best customer service I have ever experienced!"
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Jeanie Burch

May 12, 2023

5  out of  5 rating by Jeanie Burch
"Susan was very helpful with my claim questions"
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May 10, 2023

5  out of  5 rating by Kimberly
"Latoya is Excellent!!! She is Much Needed and Should Be GREATLY REWARDED for STATE FARM."
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Channon Harris

May 10, 2023

5  out of  5 rating by Channon Harris
"One of the best insurance companies and people I have dealt with. Susan is the best insurance agent in the world. Love dealing with her."
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Ruby Rice

May 9, 2023

5  out of  5 rating by Ruby Rice
"I have no complaints I was well satisfied"